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Payment & Delivery

Payment Options

Credit Card

You can shop with all Mastercard and Visa credit card on trabzonkoyevi.com.

Cash on Delivery

You can pay your orders from trabzonkoyevi.com when you receive them with delivery. You can cash on delivery with your credit card or cash. Cash on delivery service has +7TL fee.


Bank Wire

When you shop with bank wire, your order will be processed when order amount is visible on our accounts.

If the bank wire is not completed in 2 business days, orders will be invalid.

You need to send bank wire receipt via e-mail or fax.

Credit Cart Provision Problems

Your credit card might not be approved during your order for various reasons. 
These reasons include:

1. Insufficient usable limit on your credit card,
2. Incorrect card number,
3. Expired credit card,
4. If you are using an additional card, real card owner might have cancelled this card,
5. Temporary connection problems during approval,
6. Using a card with missing notice,
7. Using a bank card rather than a credit card.

You need to talk to your bank to ask help about credit card approval problems.

Advantages of Becoming a Member

You don’t need to write identification information, delivery address, contact number etc. for the delivery of every product you order. This information you provide once when you create your membership will automatically be filled in every purchase. Additionally, you can update these information any time you want. Automatic information filling in each shopping will save you time and will be easy.

You will be the first people to learn about trabzonkoyevi.com promotions, campaigns and discounts.
Also, you will earn points from each purchase as a member.


Shopping Cart

This is the section where your products are stored during your shopping on trabzonkoyevi.com. All information regarding purchased products and payment are recorded here to be processed at payment stage. You can thing of your cart as a traditional shopping cart in a supermarket.



When will I receive my order?

Cargo delivery time might vary depending on products. Cargo delivery time is affected from special design product preparation and ring-size adjustments.

Out-of-Stock Products

There might be delays due to out-of-stock products that seems to have stock on our website when you purchase a product. In these cases, you will be notified about this situation by using your contact phone or e-mail. Please fill your personal information for us to reach you. You shall be notified about any delivery about your order and your order will be approved if you accept such delays. If you do not accept this delay, product fee will be refunded to your account.

Address Information

Please try to add your address information as clear as possible to help us deliver your order as fast as we can.

Incorrect / Partial Order Delivery

…. When you receive your cargo, please open the package next to cargo delivery personnel and check your order. If you have any problem such as incorrect or partial delivery, please contact us immediately. You need to report opened or damaged cargo to cargo personnel and notify us immediately.

Shipment Fee

Shipment fee for all purchased on our website are determined for the product with free and paid options. If you want cast at door service, this service has +10TL fee. Cast at door options depends on the firm.

International Delivery

trabzonkoyevi.com offers international delivery. International shipment has +260TL fee. Shipment fee is +140TL for painting orders. This amount is added to international shipment. You need to add international shipment fee in your cart as well as your product.

Delivery to Turkish Republic of Northern Cyprus

We have delivery to Turkish Republic of Northern Cyprus. This delivery is processes under international delivery conditions.

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